FAQ

Founded in 2022 , MATYA is a niche perfume brand that focuses on a fragrances scent that suit your lifestyle. All the way from France , MATYA creates a beautiful combination of scents , for all tastes. The owner of the brand has been working during years to choose the best notes for perfume lovers .

Matya sources and designs the best fragrances arrangements and display them over our platform of customers to choose from. Once a perfume is selected, Matya prepares the arrangements and does the last mile delivery of it.

Matya has different types categories depends on the best selection of fragrance, Maamoul and special offers.

Yes, we do have delivery to all of the area of Kuwait is FREE of charge.

The order delivery will take approximate 24h within all of the areas in Kuwait.

Yes, we ship all over the world is free of charge.

It depends on where you are, order shipping process will take within 7-10 business days to arrive.

We use all major carriers, and local carrier partner.

We will send you the shipping track number directly to pick up your order, and once you are ready to ship it back via the transportation agency.

We always aim for make sure our customers love our products, but if you need to return an order, we're happy to help. Just email us direct or contact us via whatsapp we will take you through the processs.

Matya has different type of methods of payments (KNET, Visa, and Master Card).

Once you pay, you will recieve confirmation order including invoice you can print it, and you will recieve an email including orders.

You can contact us directly via email or whatsapp through our contact page, also you contact us with Live Chat icon at the bottom of every page on our website, and we are happy to hear from you.